Frequently Asked Questions
A few quick questions
Where is the training conducted?
Training can be conducted onsite for company groups Nationwide. Alternatively, you can choose to train at one of our training facilities in Brisbane, Sydney or Melbourne.
For Public course participants, see our upcoming courses page for venues and dates available near you.
Who conducts the training?
Our qualified trainers have between them many years of industry experience enabling them to deliver and relate to your specific training requirements. Our trainers will always aim to customise the training to suit your specific work environments.
How is Pinnacle different from other training companies?
The Pinnacle Group of companies have an enviable reputation among some of Australia's most prestigious organisations. We set the highest possible standards for content and course delivery and always go the extra mile to ensure the tailored training we deliver either meets or exceeds our clients expectations.
What is Industrial Rope Access?
Industrial Rope Access is an access method that allows any trade to be carried out in difficult or inaccessible areas in a quick and safe manner by dual-ticketed technicians (ARAA & trade/profession).
Rope Access provides a more efficient solution to many of the access challenges encountered within construction, maintenance and inspection projects and can be utilised across all industry sectors. Using rope access often provides numerous benefits including:
higher productivity
lower costs
decreased shutdown time
reduced OHS risk
Workplace Health and Safety statistics show that industrial rope access is a safer work method than alternatives such as scaffolding and elevated work platforms.
What is ARAA? How does this relate to IRATA?
ARAA is the Australian Rope Access Association. It has been formed to:
Enhance levels of expertise and professionalism among members in particular and the rope access industry in general
Create standards that will provide a safe working environment for rope access professionals
Give members access to the latest industry information.
Liaise with governmental and regulatory bodies
Promote use of rope access as a fast, safe and frequently more cost-effective alternative to traditional access methods
IRATA is a similar regulatory body that was formed in the UK. ARAA is specific and tailored for Australia and is structured to promote rope access according to Australian Standards. We are finding that increasingly, Australian-mainland sites are turning to ARAA-based workers. Sites generally will be one or the other (not a mix) of ARAA or IRATA.
How long does it take to do the training?
It depends on the course – some are only one day, and others can take longer. For example we run single day Working at Heights and Confined Space courses, and our Rope Access Training is five days, including the assessment.
Can we tailor the training to our site procedures?
Absolutely. Simply let us know at the time of booking and we can personalise your training. This can only be done with on-site training, however.
Can I use my own equipment while training?
Yes you can. If you don’t have any, that’s no problem either, as we have our enough for all students.


